Aqueous Cream

• Aqua (Water), Petrolatum, Cetearyl Alcohol, Paraffinum Liquidum (Liquid Paraffin), Phenoxyethanol, Sodium Lauryl Sulfate.

For external use only. May cause eye irritation.

Delivery Fee: We offer FREE delivery within New Zealand on all orders at $50 NZD and above. For orders under this amount, handling & shipping is just $7.99 for North Island, and $9.99 for South/Outer Island.

Delivery Timeframe: Orders are processed and dispatched twice a week (Tuesday & Thursday), cut-off time is 5pm Monday, 5pm Wednesday.

Please allow couriers 3-5 days for delivery. For rural addresses, please allow for an extra 1-2 days for delivery. Please note that delays in courier times are out of our control. Estimated delivery times are to be used as a guide only. Deliveries take place Monday - Friday.

PO Box Delivery: Unfortunately, we are unable to deliver to post office boxes at this time. A signature is required on delivery for all New Zealand orders.

Delivery Acceptance: All orders will be dispatched on a signature-on-delivery courier. All parcels will be delivered to the provided address and will require a signature on receipt. Providing a work address for delivery is recommended if no one is home during business hours. Due to security issues, the parcel cannot be left unattended. Where no one is home to sign for the parcel, a card will be left detailing the nearest pick up point.

This is subject to the courier or delivery provider's protocol and policy.

Order Tracking & Enquiries: An order confirmation will appear as the final step in your order process. You’ll also receive an email confirmation with an order number and a purchase summary. Once your order has been shipped, you’ll receive an additional email confirming the shipment. This email will include tracking information (where applicable).